Rebuild the event sequence
Put alarms, machine states, and operator events in the order that led to the stop.
TROUBLESHOOTING INTELLIGENCE FOR PACKAGING LINES
Keep production moving.
Make downtime cost less.
Give every shift the evidence to troubleshoot with confidence. Reliabotix brings incident history, machine events, approved references, and verified fixes together to help your team shorten investigations, tackle repeat stops, and protect productive time.
Reliabotix is on-prem industrial incident intelligence for PLC fault triage. Local AI, read-only evidence, and machine history support your team on the plant network. Cloud is optional.
● READ-ONLYSOURCES SHOWNTECHNICIAN APPROVAL REQUIRED
RB-0001 · REPORTED STATESStart request does not advance the sequenceDemo packaging cell
UNCONFIRMEDStart request reported FALSE
Start request reported TRUE
Sequence still reported WAIT_START
✦
EVIDENCE BEFORE INFERENCEExact cause remains unconfirmed
→See the event sequencePut alarms and machine states in order
Find the last verified fixSee what worked on this asset before
Carry knowledge across shiftsKeep the troubleshooting record with the line
Document repeat downtimeGive maintenance and finance the same facts
WHY REPEAT FAULTS TAKE TOO LONG
The fault is familiar. The troubleshooting still starts over.
Alarm history lives in one system. Work orders live in another. The manual is somewhere else, and the technician who remembers the last fix may be on another shift. That is why a known problem can still take hours to diagnose.
Reliabotix gives the next responder the sequence, the prior fix, and the source behind it.
Reduce the routine work around triage: searching old incidents, comparing event sequences, and rebuilding the shift handoff. Keep skilled technicians focused on physical checks and judgment. Measure hours released and escalations avoided during the evaluation; staffing reductions are not a promised outcome.
FOUNDER-LED
Built by founders with firsthand experience troubleshooting packaging automation and supporting maintenance and controls teams in production environments.
Check the plant record
Compare the sequence with past incidents, approved manuals, and fixes technicians have verified.
Leave a useful closeout
Record the physical cause, corrective action, source, and technician verification for the next shift.
ONE LINE · SHARED ACCOUNTABILITY
Help maintenance recover time. Help finance see its value.
Why does this fault take so long to diagnose?
See repeat occurrences, handoffs, and whether the last verified fix is reaching every shift.
Which signal changed before the alarm?
Review ordered controller events, machine states, past incidents, and approved technical references.
How much production are we losing to this fault?
Tie each occurrence to the line, duration, and response history before approving corrective work.
What value are we getting each month?
Review recurring downtime, escalation costs, and use of verified fixes against an agreed baseline and the full subscription cost.
THE INCIDENT VIEW
See what happened before the stop, not just the final alarm.
The Reliabotix sample uses synthetic records. Exact cause and restoration remain unconfirmed.
IncidentsKnowledgePlant insights
NO EQUIPMENT CONNECTEDSYNTHETIC · RB-0001
NEEDS EVIDENCEStart request does not advance the sequence
Demo packaging cell · No equipment connected
Source records6
CauseUnconfirmed
RestorationUnknown
RECONSTRUCTED SEQUENCE
HMI.StartRequest = FALSEReported value · Synthetic controller export.
HMI.StartRequest = TRUESequence.State is reported as WAIT_START.
Sequence.State = WAIT_STARTSequence.RunCommand is reported as FALSE.
BUILD THE BUSINESS CASE
Turn better maintenance decisions into measurable value.
Lost production, repeated investigation, and avoidable callouts all put pressure on the maintenance budget. Track how Reliabotix contributes to shorter investigations, reuse of proven knowledge, and action on recurring faults across your covered assets.
Compare how long it takes the team to reach a documented diagnosis.
Track when the same fault is handed to controls, engineering, or an outside vendor.
Record when a verified resolution helps another technician diagnose the same fault.
Check whether each incident closes with the source and technician verification attached.
MEASURE THE VALUEReview recovered productive time, avoided expenses, and capacity returned to your team.
Finance validates the inputs. Count recovered production only where capacity can be used, distinguish staff time released from cash savings, and avoid counting the same benefit twice. Results depend on your equipment, records, and team; savings are not guaranteed.
ONGOING VALUE
Every incident adds knowledge. Every shift can use it.
A Reliabotix subscription is scoped to your lines and assets. Keep the incident history available, bring verified resolutions into the next investigation, and review repeat losses with maintenance and operations as the record grows.
Get to the relevant evidence
Review the event sequence, approved references, and previous incidents together. Give the responder a supported next check and make missing evidence visible.
Keep knowledge with the equipment
Capture the confirmed cause, corrective work, and verification. Make that history available to another shift so useful knowledge survives the handoff.
Act on recurring losses
Review recurring incidents and response history with your team. Prioritize corrective work and evaluate value before expanding coverage.
SUBSCRIPTION SCOPECovered assets · onboarding · support scope · value review
Agree the covered lines, data sources, implementation work, support hours, review cadence, and recurring fee before purchase.
ONGOING LINE SUPPORT
Start with a line. Build value across its incidents.
Choose a packaging, conveying, or robot-cell line where downtime and repeated investigation consume time and money. Begin with representative incidents, agree a measurable evaluation, and define the path to ongoing coverage from the start.
Request a demo01
SELECTThe line
Choose the assets, recurring losses, and maintenance stakeholders for initial coverage.
02
CONFIRMThe records
Agree which alarm exports, work orders, manuals, and site procedures can be used.
03
DOCUMENTThe baseline
Record the current diagnosis path, escalations, and closeout process before work begins.
04
REVIEWThe value
Review results and agree the ongoing subscription scope, support, and next assets to cover.
CLEAR COMMERCIAL TERMS
Your proposal sets out onboarding, covered assets, recurring fees, customer responsibilities, support availability, and invoicing requirements.
WHAT YOU CAN SHARE FIRST
Start with sanitized records. Keep plant details off the public site.
A first review does not require a live connection or confidential production data. We only need enough information to understand the fault and the records available.
Sanitized exports are enough
Start with permitted alarm exports, work order history, and manuals. Do not place confidential plant data in the public inquiry form.
Discuss access only after there is a fit
First confirm that the covered line, available records, and current response make sense for an evaluation.
Security and integration details stay private
Plant-specific architecture, access mapping, security documents, and roadmap details are shared directly. Our on-prem approach and integration requirements are available on the Integrations page.
FOR PROCUREMENT AND IT
Tell us your supplier onboarding, purchase-order, and invoice requirements during scoping. For customers using Coupa, account connection and buyer approval must be completed before portal invoicing. Security, access, and data handling are reviewed with your team before deployment.
ON YOUR PLANT NETWORK
Start with records. Qualify every connection.
On-prem first, with local models as a first-class option. No cloud AI key is required for the core workflow. Begin with sanitized exports before scoping read-only plant access.
Review deployment and integration requirements ↗Events, context, and what is missing
Review timestamps, alarm history, I/O states, interlocks, and the last-good state. Separate a first-fault candidate from downstream symptoms; when timing or records cannot support the order, show insufficient evidence.
Compatibility is confirmed per site
Controller family, firmware, source interface, and timestamp quality determine the scope. A brand or protocol name alone is not a verified integration.
BUILT FOR MAINTENANCE SUPPORT
Reliabotix supports the technician. It does not run the machine.
No writes to controllers
Reliabotix does not send commands to PLCs, robots, drives, or safety systems.
Sources are shown
Evidence and approved references stay visible. Generated suggestions require review and may need correction.
People approve the work
Technicians verify the cause and follow the site's LOTO and maintenance procedures.
PRACTICAL GUIDES FOR YOUR TEAM
Make the next response easier.
01 / TROUBLESHOOTING
Browse all troubleshooting guides ↗Reconstruct a packaging fault
Build a useful incident timeline, separate observations from hypotheses, and hand over a supported next step.
Read the guide ↗02 / ALARM HISTORYRead alarm history with context
Check clocks, signal quality, duplicate records, and missing context before treating an alarm sequence as a cause.
Read the guide ↗03 / FREE TEMPLATELeave a better incident report
A practical closeout template that keeps the reported symptom, confirmed cause, corrective action, and verification separate.
Read the guide ↗04 / FIRST-FAULT ANALYSISSeparate first fault from cascading alarms
A practical first-fault analysis method for PLC and conveyor events: check timestamp quality, trace downstream symptoms, and document missing evidence.
Read the guide ↗COMMON QUESTIONS
What teams ask before getting started.
Does Reliabotix control our equipment?
No. Reliabotix is read-only by design. It reconstructs incidents from approved data sources and never writes to PLCs, robots, drives, safety systems, or other controllers.
What data do you need to start?
A pilot can start with sanitized alarm exports, work order history, and the manuals your team already uses. No live plant connection is needed for the first review.
Will it invent a recovery procedure?
Reliabotix separates source evidence from generated suggestions and unresolved questions. Recommendations require review; a model can overreach, as the corrected synthetic demo shows. Repairs must follow applicable approved references and qualified review.
Who is Reliabotix for?
Plants dealing with repeat faults on packaging equipment, conveyors, robot cells, and end-of-line systems. The best starting point is a problem that costs time because the history is scattered or the right expert is not always available.
What happens after the initial review?
We assess the line, available records, and recurring losses with you. Your proposal describes the evaluation, covered assets, onboarding, support scope, and ongoing subscription so the next step is clear.
How is ongoing value measured?
Maintenance and finance agree a baseline for covered assets. Reviews compare diagnosis time, escalations, repeat incidents, and use of verified fixes. Financial benefits use plant-approved inputs and account for other changes that could affect results.
How is pricing determined?
Subscription pricing reflects the covered lines and assets, data requirements, and support scope. Onboarding and any evaluation are quoted clearly. Documented losses help assess the business case; the fee and billing terms are agreed before work begins.
What stays out of the public site?
Our on-prem approach and integration assessment are public. Plant-specific architecture, access mapping, security documents, and the product roadmap are reviewed privately after we confirm there is a fit. Do not submit confidential production data through this website.
LET’S TALK ABOUT YOUR LINE
Request a demo. Bring one recurring fault.
Tell us which lines lose productive time, where troubleshooting slows down, and how your team handles repeat stops. We will review the fit and scope an evaluation with a clear path to ongoing coverage.
✓ 20-minute fit call✓ Sanitized records are fine✓ No live plant connection needed✓ Coverage scope provided before purchase
YOUR INTERNAL BUSINESS CASEA clear proposal for maintenance, operations, and finance
Covered lines · baseline · onboarding · subscription scope · support · price