Rebuild the event sequence
Put alarms, machine states, and operator events in the order that led to the stop.
TROUBLESHOOTING INTELLIGENCE FOR PACKAGING LINES
Find the cause.
Prove the fix.
Reliabotix puts alarm history, work orders, manuals, and past fixes in one incident view, so maintenance can see what happened before the stop and start with what the plant already knows.
Built for packaging, controls, and plant teams dealing with repeat faults and limited expert coverage.
● READ-ONLYSOURCES SHOWNTECHNICIAN APPROVAL REQUIRED
INC-0248 · 10:42 AMPalletizer axis overtravelFANUC M-410iC · J2 axis
CRITICALAXIS LOAD+18%
Cycle time drifted outside band
J2 following error increased
SRVO-062 · BZAL alarm
✦
PAST INCIDENTS FOUND3 verified matches on this asset
→See the event sequencePut alarms and machine states in order
Find the last verified fixSee what worked on this asset before
Carry knowledge across shiftsKeep the troubleshooting record with the line
Document repeat downtimeGive maintenance and finance the same facts
WHY REPEAT FAULTS TAKE TOO LONG
The fault is familiar. The troubleshooting still starts over.
Alarm history lives in one system. Work orders live in another. The manual is somewhere else, and the technician who remembers the last fix may be on another shift. That is why a known problem can still take hours to diagnose.
Reliabotix gives the next responder the sequence, the prior fix, and the source behind it.
FOUNDER-LED
Built by founders with firsthand experience troubleshooting packaging automation and supporting maintenance and controls teams in production environments.
Check the plant record
Compare the sequence with past incidents, approved manuals, and fixes technicians have verified.
Leave a useful closeout
Record the physical cause, corrective action, source, and technician verification for the next shift.
ONE INCIDENT · FOUR QUESTIONS
One record that maintenance, controls, operations, and finance can use.
Why does this fault take so long to diagnose?
See repeat occurrences, handoffs, and whether the last verified fix is reaching every shift.
Which signal changed before the alarm?
Review ordered controller events, machine states, past incidents, and approved technical references.
How much production are we losing to this fault?
Tie each occurrence to the line, duration, and response history before approving corrective work.
What is included in the first PO?
One fixed-price pilot, one recurring fault, named deliverables, an agreed baseline, and a final review.
THE INCIDENT VIEW
See what happened before the stop, not just the final alarm.
Representative product experience using demonstration data.
IncidentsKnowledgePlant insights
● EDGE ONLINECRITICAL · INC-0248
INVESTIGATINGPalletizer axis overtravel
FANUC M-410iC · Line 2 Palletizing
Duration18 min
Occurrences4 in 30d
AssignedM. Alvarez
RECONSTRUCTED SEQUENCE
Cycle time drifted +18%Layer 06 placement exceeded operating band.
J2 following error increasedAxis load peaked during the sheet-placement move.
SRVO-062 · BZAL alarmCell stopped. Safety circuit remained healthy.
HOW THE PILOT IS MEASURED
Use the numbers your plant already trusts.
Before work begins, maintenance and finance document how the fault is handled today. The pilot is reviewed against those same measures. Reliabotix does not publish made-up ROI percentages.
Compare how long it takes the team to reach a documented diagnosis.
Track when the same fault is handed to controls, engineering, or an outside vendor.
Record when a verified resolution helps another technician diagnose the same fault.
Check whether each incident closes with the source and technician verification attached.
THE FIRST PURCHASE
One fault. One fixed price. Clear deliverables.
The first PO is limited to a recurring fault that your team already knows costs time. Scope, required records, measures, data limits, and deliverables are written down before work starts. Pricing and diligence are handled privately.
Document today's response
Maintenance and finance record the fault frequency, diagnostic time, escalations, and approved cost inputs.
Run one fault through Reliabotix
Use agreed records and read-only inputs. Complete the named deliverables without touching machine controls.
Review the result together
Compare the result with the current state and decide whether another use case is justified.
INCLUDED IN THE POOne fault · named deliverables · agreed measures · final review
Savings are only calculated from plant-approved production and labor inputs. We do not count the same downtime twice.
FIXED-PRICE PILOT
Start with the fault everyone knows by name.
Tell us about one recurring packaging, conveying, or robot-cell fault. We review the available records with you. If the problem is a good fit, we provide a fixed-price pilot proposal that maintenance and finance can evaluate.
Review a recurring fault01
SELECTThe fault
Choose one repeat fault on one line where troubleshooting time is already a known problem.
02
CONFIRMThe records
Agree which alarm exports, work orders, manuals, and site procedures can be used.
03
DOCUMENTThe baseline
Record the current diagnosis path, escalations, and closeout process before work begins.
04
REVIEWThe result
Compare the pilot with the baseline and agree whether another use case is justified.
SCOPE AND PRICING SHARED DIRECTLY
If there is a fit, your team receives the full scope, data requirements, security information, and price directly.
WHAT YOU CAN SHARE FIRST
Start with sanitized records. Keep plant details off the public site.
A first review does not require a live connection or confidential production data. We only need enough information to understand the fault and the records available.
Sanitized exports are enough
Start with permitted alarm exports, work order history, and manuals. Do not place confidential plant data in the public inquiry form.
Discuss access only after there is a fit
First confirm that the recurring fault, available records, and current response make sense for a pilot.
Security and integration details stay private
Architecture, deployment, integration mapping, security documents, pricing, and roadmap details are shared directly.
FOR IT AND SECURITY
If the pilot moves forward, we review identity and access, retention and deletion, audit and export needs, integration limits, and security documents with the right stakeholders.
BUILT FOR MAINTENANCE SUPPORT
Reliabotix supports the technician. It does not run the machine.
No writes to controllers
Reliabotix does not send commands to PLCs, robots, drives, or safety systems.
Sources are shown
Every recommendation points to an approved manual, site procedure, or technician-verified resolution.
People approve the work
Technicians verify the cause and follow the site's LOTO and maintenance procedures.
COMMON QUESTIONS
What teams ask before a pilot.
No. Reliabotix is read-only by design. It reconstructs incidents from approved data sources and never writes to PLCs, robots, drives, safety systems, or other controllers.
TELL US ABOUT ONE RECURRING FAULT
What keeps stopping the line?
Give us the equipment, alarm or symptom, how often it happens, and how your team handles it today. We will tell you whether it is a good fit for a pilot and what we would need next.
✓ 20-minute fit call✓ Sanitized records are fine✓ No live plant connection needed✓ Pilot scope provided before purchase
IF THE FAULT IS A FITYou receive a one-page pilot proposal for internal review
Fault and line · records required · current baseline · deliverables · data limits · price